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Last updated: 8 September 2016
This Privacy Policy explains how BizOSOne (“BizOSOne”, “we”, “us” or “our”) collects, uses, stores, processes and protects personal data when you access or use the BizOSOne platform and related websites, applications, software, modules, APIs and services (collectively, the “Services”).
BizOSOne is designed for use by businesses and organisations globally. Accordingly, the personal data we process may be subject to different data protection and privacy laws depending on where you are located, where your organisation operates, and how the Services are used.
This Privacy Policy is intended to provide transparency regarding our privacy practices and is designed to operate consistently with applicable privacy and data protection laws, including, where applicable:
Where a specific law grants you additional rights or imposes additional obligations on BizOSOne, those requirements will apply to the extent required by law.
For the purposes of this Privacy Policy, BizOSOne refers to the provider of the BizOSOne Services.
Depending on how personal data is processed, BizOSOne may act as either a Data Controller or a Data Processor (or equivalent role under applicable law).
BizOSOne may act as a Data Controller, or equivalent, in relation to personal data that we collect and process for purposes such as:
Where a Customer uses BizOSOne to store, manage or process personal data relating to its employees, customers, suppliers, contractors or other individuals, the Customer may determine the purposes and means of processing.
In those circumstances, BizOSOne generally acts as a Data Processor, or equivalent service provider, processing such personal data on behalf of the Customer.
The Customer remains responsible for ensuring that it has a lawful basis and appropriate authority to collect and provide such personal data to BizOSOne.
Where required, the parties may enter into a separate Data Processing Agreement (“DPA”) governing the processing of Customer Data.
The types of personal data we collect depend on how you interact with BizOSOne and which Services you use.
We may collect:
Passwords and authentication credentials are protected using appropriate security measures. Where technically applicable, sensitive authentication information is stored using secure hashing, encryption or equivalent security mechanisms rather than in plain text.
Customers may use BizOSOne to store, manage and process a wide range of business information.
This may include:
BizOSOne does not determine the content of Customer Data uploaded by Customers.
The Customer is responsible for ensuring that the collection, use, disclosure and transfer of Customer Data through BizOSOne is lawful and complies with applicable data protection and privacy laws.
When you access or use the Services, certain technical information may be collected automatically, including:
This information may be used to operate, secure, monitor and improve the Services.
BizOSOne may process personal data for the following purposes:
We will not use Customer Data for unrelated purposes merely because it is accessible through the Services.
Depending on the applicable law and circumstances, BizOSOne may rely on one or more of the following legal bases:
Where processing is necessary to provide the Services, establish or manage an account, fulfil a subscription or perform our contractual obligations.
Where processing is necessary for legitimate business interests, such as:
Where required by law, we will balance our legitimate interests against the rights and interests of affected individuals.
Where processing is necessary to comply with applicable laws, regulations, court orders, governmental requirements or other legal obligations.
Where applicable law requires consent, we may request your consent before processing personal data for the relevant purpose.
You may withdraw consent where permitted by applicable law, although withdrawal will not affect processing that occurred before withdrawal.
BizOSOne takes reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, misuse or destruction.
Depending on the nature of the Services and the information involved, security measures may include:
However, no internet service, software platform, network or electronic transmission can be guaranteed to be completely secure.
You acknowledge that the use of digital and cloud-based services carries inherent security risks.
BizOSOne may use reputable cloud infrastructure, hosting and technology providers to operate the Services.
Personal data may therefore be stored or processed in data centres or infrastructure located in different countries or regions.
The location of data storage may vary depending on:
Where applicable, BizOSOne may provide information regarding available hosting or data-location options through the relevant product documentation or commercial agreement.
Because BizOSOne is intended for global use, personal data may be transferred, stored or processed across national borders.
Where personal data is transferred internationally, BizOSOne will implement appropriate safeguards where required by applicable law.
Depending on the relevant jurisdiction, safeguards may include:
The applicable transfer mechanism may vary depending on the countries involved and the applicable privacy law.
BizOSOne may share personal data where reasonably necessary to provide and operate the Services.
Recipients may include:
Cloud hosting, infrastructure, payment processing, communications, analytics, security, monitoring, customer support and other technology providers.
Lawyers, accountants, auditors, insurers and other professional advisers where reasonably necessary.
Where disclosure is required by applicable law, regulation, court order, governmental authority or lawful request.
In connection with a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, subject to appropriate confidentiality and data protection requirements.
BizOSOne does not sell Customer Data as a commercial product.
Third-party service providers processing personal data on behalf of BizOSOne will be subject to appropriate contractual, confidentiality and security obligations.
Customers are responsible for:
BizOSOne does not independently determine the purposes for which Customers process personal data uploaded to the platform.
BizOSOne retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, the provision of the Services, applicable contractual requirements or legal obligations.
Retention periods may vary depending on:
Following termination of a Customer account, Customer Data may be deleted, anonymised or otherwise handled in accordance with applicable retention policies, contractual terms and legal requirements.
Customers are responsible for exporting or downloading their data before termination where they require continued access to it.
Depending on your location and applicable law, you may have certain rights relating to your personal data.
These may include the right to:
The availability and scope of these rights may vary depending on the applicable jurisdiction and circumstances.
If BizOSOne processes your personal data on behalf of a Customer, you may need to exercise certain rights through that Customer, as the relevant Data Controller.
BizOSOne will reasonably assist Customers with data subject requests where required under applicable law and contractual arrangements.
Privacy-related requests may be submitted to:
When submitting a request, please provide sufficient information for us to identify you and understand the nature of your request.
We may take reasonable steps to verify your identity before providing access to or modifying personal data.
We will respond to valid requests within the period required by applicable law.
BizOSOne may use cookies and similar technologies for purposes including:
Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies on your device.
You may also control or disable cookies through your browser settings, although disabling certain cookies may affect the functionality of the Services.
BizOSOne may send service-related communications that are necessary for the operation of your account, including:
Where permitted by applicable law, BizOSOne may also send promotional or marketing communications.
You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication or by contacting us.
Service and security communications may continue where they are necessary to operate or protect your account.
The Services are intended primarily for businesses and business users and are not directed toward children.
BizOSOne does not knowingly seek to collect personal data from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal data to BizOSOne in circumstances where such collection was not authorised, please contact us so that we can take appropriate action.
The Services may contain links to or integrations with third-party websites, applications or services.
BizOSOne is not responsible for the privacy practices, content or security of third-party services.
You should review the privacy policies of relevant third parties before providing personal data to them.
If BizOSOne becomes aware of a security incident involving personal data, we will assess the incident and take reasonable steps to contain, investigate and remediate it.
Where required by applicable law, BizOSOne will notify relevant Customers, regulators or affected individuals within the applicable legal timeframes.
Where BizOSOne acts as a Data Processor, notification to the relevant Customer may be made in accordance with the applicable Data Processing Agreement and applicable law.
Certain BizOSOne features may use automation, machine learning, artificial intelligence or similar technologies to provide functionality, analytics, recommendations, categorisation, summarisation, workflow automation or other Services.
Where such technologies process personal data, BizOSOne will implement appropriate measures consistent with applicable law and the relevant contractual arrangements.
Customers remain responsible for determining whether their particular use of automated or AI-enabled functionality is appropriate and lawful for their intended purpose.
BizOSOne does not permit Customer Data to be used to train publicly available third-party artificial intelligence models unless expressly agreed or otherwise permitted under applicable contractual terms.
Customers should avoid uploading highly sensitive personal information unless the relevant BizOSOne Service is specifically designed to support such information and the Customer has appropriate legal authority to process it.
Where Customers process sensitive or special-category personal data through the Services, they are responsible for ensuring that the processing complies with all applicable legal requirements and that appropriate safeguards are in place.
This Privacy Policy describes BizOSOne’s privacy practices but does not create warranties beyond those expressly provided under the applicable Terms and Conditions or other written agreement.
To the maximum extent permitted by applicable law, BizOSOne shall not be responsible for privacy or security failures caused by:
Nothing in this Privacy Policy limits any rights or obligations that cannot lawfully be excluded or limited under applicable law.
BizOSOne may update this Privacy Policy from time to time to reflect:
The updated Privacy Policy will be made available through the BizOSOne website or Services.
Where required by applicable law, BizOSOne will provide additional notice of material changes.
The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.
If you have concerns about how BizOSOne processes your personal data, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
You may also have the right to lodge a complaint with the data protection or privacy supervisory authority applicable to your location or the relevant processing activity.
For Customers and individuals subject to the DIFC data protection framework, the relevant supervisory authority is the Commissioner of Data Protection of the Dubai International Financial Centre, where applicable.
For privacy, data protection or personal data requests, please contact:
Email: srimathi@bizosone.com
WhatsApp:+971 543 55 0008
BizOSOne will endeavour to respond to privacy-related enquiries within a reasonable period and in accordance with applicable legal requirements.
Last Updated: 8 September 2026
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BizOSOne Private Limited
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